LIFETIME GUARANTEE ON PLANTS & TWO YEAR GUARANTEE ON LABOR

This guarantee exceeds all guarantees that we know of. All claims must be made in writing before the end of the guarantee period.

  1. As long as you, the original purchaser, live full time in the residence where the plants are planted, the plants are guaranteed. We give you a new plant (of the same variety and size when planted), ONE TIME free of charge. Planting labor is also free for two years. After two years you pay for labor or you can pick up the plants at our nursery. Exceptions: annuals, plants in planters, TRANSPLANTS, seeding and sodding. Please note that the original plants are only replaced ONE time at no cost.
  2. Proper care shall include (but not limited to) watering sufficiently and spraying for insect and disease control.
  3. Replacements will be done during the next planting season, as long as plants are available. Customer may request substitution if plants cannot be found.
  4. Fine Earth is not responsible for losses or damage caused by storms, snow breakage, mechanical injury, vandalism or other factors beyond our control.
  5. Sod – We suggest that you immediately call your lawn service or our Maintenance Manager to begin treatments on new sod. The healthiest, newest sod that is being watered correctly is the most susceptible to fungus. Sometimes fungus will occur within a few weeks and the sod will need to be treated.
  6. Please note that when the purchaser is a builder/contractor and that person does not live on site, the plant guarantee is the standard one year.

Construction Warranty

  1. Construction is warranted to be free from any defect in materials or workmanship for a period of two years except for normal aging. Here a few examples of normal aging that are not covered by warranty:
    • Pressure treated wood normally develops cracks and shrinks as it ages.
    • Patios on crushed stone do experience minimal settling. 
    • Small hairline cracks less than 1/4 inch due to shrinkage are not uncommon in masonry/concrete construction.
  2. Construction workmanship is warranted to be free from major structural defects for five years. Warranty on materials after two years is limited to the manufacturers warranty.

Drainage Warranty

  1. All drainage systems have a maximum capacity and sometimes extreme water flows will exceed that capacity. For example if a sudden surge of water two foot wide by eight inches deep flows into your yard, even an eight inch diameter pipe will be over capacity. However once that sudden surge is completed, the surface water will drain out of the area quickly 
  2. Professional home inspectors overwhelmingly recommend that surface water be addressed before considering a waterproofing company to install drain tile and a pump system in your basement. In other words, try to prevent the water from entering your home or building up against your basement walls before digging a hole in your basement and trying to pump it out. Our work addresses only the surface water in the areas outlined in the proposal.In some cases, water will continue to leak into basement due to factors beyond the scope of our work. These factors include, but are not limited to, improper parging below the soil line, subsurface water including seasonally high-water tables, and inadequate drain tile. Fine Earth cannot be held responsible for these or any other factors beyond our control. Fine Earth’s responsibility will be limited to repair of any portion of its work which is improperly installed. In no case will Fine Earth be held liable for additional work or for any amount greater than the contract price.